Be Polite…It Wins Friends and Clients

Rudeness never wins. You may think you’re placing yourself in a point of control, but in fact you’re undermining a potential relationship and showing how ignorant you really are. Letitia Baldrige, social secretary to two US ambassadors – David Bruce in Paris and Clare Boothe Luce in Rome – and Jacqueline Kennedy’s Chief of Staff…

Building Authentic Relationships

Business development in the AEC world takes time. You do not create a successful client relationship after one introduction, a first meeting, or an encounter at a conference. It may take months to receive the first RFP from a client. It could take years for the first sale. That may sound daunting, but it’s true.…